General Email Contacts - U.S. and Canada
For general questions such as those related to group problems, A.A. service, or the Traditions, select your regional contact from the list below. In your email, please let us know the state or province you are writing from.
Eastern Canada (Newfoundland/Labrador, New Brunswick, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec)
Western Canada (Alberta, British Columbia, Manitoba, NW Territories, Saskatchewan, Yukon)
Northeast USA (Connecticut, New Hampshire, Delaware, New Jersey, District of Columbia, New York, Maine, Pennsylvania, Maryland, Rhode Island, Massachusetts, Vermont)
Southeast USA (Alabama, North Carolina, Florida, Puerto Rico, Georgia, South Carolina, Kentucky, Tennessee, Louisiana, Virginia, Mississippi, West Virginia)
East Central USA (Illinois, Indiana, Michigan, Ohio, Wisconsin)
West Central USA (Iowa, Minnesota, Montana, Nebraska, North Dakota, South Dakota, Wyoming)
Southwest USA (Arkansas, Colorado, Kansas, Missouri, New Mexico, Oklahoma, Texas)
Pacific USA (Alaska, Arizona, California, Hawaii, Idaho, Nevada, Oregon, Utah, Washington)
GSO Staff Assignments/Service Activity Email Contacts – U.S. and Canada
For inquiries regarding a specific service assignment, select the appropriate assignment below.
| Archives | Send Email | ||
| Accessibilities | Send Email | ||
| Central Offices or Intergroups | Send Email | ||
| Cooperation with the Professional Community | Send Email | ||
| Corrections | Send Email | ||
| General Service Conference | Send Email | ||
| Literature | Send Email | ||
| Loners-Internationalists Correspondence Service | Send Email | ||
| Public Information | Send Email | ||
| Regional Forums and Special Forums | Send Email | ||
| Treatment | Send Email |
International Email Contact
Our Website lists General Service Offices, local A.A. offices, and A.A. answering services by country. There is an A.A. presence in approximately 180 countries, but not all of them have established local services. Individual group and member contact information is not listed on our Website.
Please use this form to let us know if you are an A.A. member looking for A.A. meetings in a country not listed, or are a nonmember looking for A.A. information.
2025 International Convention Contact
Press and Media Email Contact
Matters regarding A.A.’s relationship with the general public including schools, students and Media professionals. Questions pertaining to the Anonymity of AA members at the public level.
Meeting Guide App
Need help using the app? Meeting Guide offers an online support site where users can easily find answers to frequently asked questions.
Website Feedback
Technical Issues
Member Services Department
Telephone: 212-870-3023
- Contributions - for questions or problems with online Contributions or to process a contributions with a credit card
- Ordering A.A. Literature - for A.A. groups, intergroups, and committees to charge orders or for others to place orders with credit card information
- Order issues – missing items, tracking information, damaged items
- Record updates for Area, District or Groups
- Fellowship Connection - issues and access
- Online Newsletter Subscriptions
GSO and Grapevine
11th and 8th Floors
New York, NY 10115
(212) 870-3400
Visitors are welcome to the General Service Office Monday through Friday, from 9 a.m. to 3 p.m. Tours are scheduled at 10 a.m., 11 a.m., and 2 p.m., and last about 45 minutes.
Contact GSO by Mail
General Service Office
P.O. Box 459
Grand Central Station
New York, NY 10163
Need help with your A.A.W.S. online literature order?
Support is available via both phone and email to help with placing a literature order, or for questions about an existing order.