Frequently Asked Questions

Below there are frequently asked questions arranged by category.

There is a “Contact us” link at the bottom of every page provides information on how to contact GSO Clicking on “Contact us” takes you to a page…
Members of the immediate family and close friends are usually pleased to learn about an alcoholic’s membership in A.A. As for colleagues at work, it…
A.A. "service" is anything that helps us to reach a fellow sufferer. Much the way A.A. sponsors share their experience in recovery with their…
The service structure is the framework in which our "general services" are carried out. It is the structure that takes the place of government in A.A…
Service material differs from Conference-approved literature in that it has not come about through Conference Advisory Action. It is produced when…
Social drinking has become an accepted part of business enterprise in many fields these days. Many contacts with customers and prospective customers…
Congratulations on your new position! You can read about getting listed with GSO and obtaining material to help you get started in your new role.…
The General Service Office in New York primarily serves and supports the Fellowship in the United States and Canada, where English, Spanish and…
You can obtain your Group ID on Fellowship Connection. If you do not have access to Fellowship Connection or need help with it, please contact Member…
Bill W. was not nominated for the Nobel Peace Prize. In early 1960 an individual from the New York area wrote to Bill concerning the possibility of…
If you provide your email address with your contribution, you should receive an email acknowledgment from us within a week. If you do not provide an…
GSO provides a wide variety of material, much of it is available on the A.A. Literature page. These items include books, pamphlets and flyers,…