Frequently Asked Questions

Below there are frequently asked questions arranged by category.

A central office or intergroup is an A.A. service office that involves partnership among groups in a community — just as A.A. groups themselves are…
The service structure is the framework in which our "general services" are carried out. It is the structure that takes the place of government in A.A…
Our website refers individuals to their local service office rather than maintaining meeting lists. In our experience, the most detailed information…
A.A. meetings can take place both online and by phone. The Meeting Guide app and the Online Intergroup of A.A. both provide information on phone and…
The term “Conference-approved” describes written or audiovisual material approved by the General Service Conference for publication by GSO. This…
“The 24-hour program” is a phrase used to describe a basic A.A. approach to the problem of staying sober. A.A.s never swear off alcohol for life,…
GSO provides a wide variety of material, much of it is available on the A.A. Literature page. These items include books, pamphlets and flyers,…
Publicly accessible aspects of the Internet such as websites featuring text, graphics, audio and video can be considered the same as publishing or…
As stated in A.A.'s Responsibility Pledge, “I am responsible … when anyone, anywhere, reaches out for help, I want the hand of A.A. always to be…
Service material differs from Conference-approved literature in that it has not come about through Conference Advisory Action. It is produced when…
We encourage members to purchase literature and contribute online, where we accept all major credit/debit cards and PayPal. Members may also order…
Realizing that anonymity is the spiritual foundation of all our Traditions, it is recommended that talks by A.A. members as members be given in…