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Read The Big Book and Twelve and Twelve

Communication with G.S.O.
by Region or Service Activity

All communications, including e-mail, are treated with the same level of care and attention and are answered in the order in which they are received.  E-mail, postal mail, faxes, and items arriving by courier are all given the same priority.  G.S.O. staff members are committed to respond to your communications as soon as possible, usually within ten (10) business days.
 
INTERNATIONAL CORRESPONDENCE
If you are e-mailing from outside of the U.S. and Canada, please click here
 
MEMBERS OF THE A.A. FELLOWSHIP IN THE U.S. AND CANADA
G.S.O. can serve you most efficiently if your e-mail communications are routed to the A.A. Staff member best able to handle your inquiry or sharing. Please begin this routing process by selecting one of the two choices provided below:
 
Regional Correspondent U.S. and Canada
For those inquiries of a more general nature, such as group problems or questions on the Traditions or AA Service, please Click on “General Information by Region” and select the appropriate geographic section.
 

Information by Service Activity
For those inquiries that conform to a specific service assignment, such as Public Information, Correctional Facilities or General Service Conference matters, please Click on “Information by Service Assignment” and select the appropriate assignment.

MAILING ADDRESS:
A.A. World Services, Inc.,
P.O. Box 459,
New York, NY 10163
(212) 870-3400

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OUR LOCATION:
A.A. World Services, Inc., 11th Floor
475 Riverside Drive at West 120th St.
New York, NY 10115
(212) 870-3400